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Submitting Documents
Verification documents may be requested at various times while you maintain an account with Mohegan Sun Casino. These documents are requested not only to enhance the security of your account and to comply with the terms of our Know Your Customer ...
Active Bonus and Wager Details
To see your active bonuses and view your current progress towards completing the playthrough requirements, click on the account menu, select Rewards > Bonuses > Casino bonus - active. A list of your active bonuses will appear for you. To see the full ...
Transaction and Game History
Transaction History You can check your transaction history at any time. First click on your profile picture. Then select the Cashier tab. Finally, select "Transaction history." This will bring you to a page where you can review movement of funds in ...
Reopen my Account
If you would like to reopen your Mohegan Sun Casino account, please send your request to Support at support@mohegansuncasinonj.com. With your request, please answer two (2) of the following questions: Wat is your last deposit amount and/or payment ...
Stuck Game
If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...