Game Disconnection

Game Disconnection

If you are suddenly disconnected, while playing a game, our system keeps track of where you were. Simply reconnect to the site and reopen the game. The game will pick up where you left off. If you have trouble reconnecting, please contact Customer Support.

Info
Please note, some games will automatically process the round, and the winnings will be instantly credited. You can review the results by clicking on the top right menu and selecting Game History.
    • Related Articles

    • Stuck Game

      If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...
    • Transaction and Game History

      Transaction History You can check your transaction history at any time. First click on your profile picture. Then select the Cashier tab. Finally, select "Transaction history." This will bring you to a page where you can review movement of funds in ...
    • Games are not loading

      If you are receiving a blank screen, or an error message, when trying to load one of the games, we recommend to try the following options: Desktop/Laptop Computers Refresh the browser you are using Try playing from a different browser such as ...
    • Who guarantees that Mohegan Sun NJ online games are fair and reliable?

      We use a sophisticated Random Number Generator (RNG) to make sure everything is completely random. The RNG yields a payout percentage for every online casino game in our collection. Plus, each one of our games is certified and approved by the New ...
    • Withholding Taxes

      As per the Terms and Conditions of the site, Mohegan Sun Casino NJ will withhold money towards federal and state taxes as outlined below. For Federal Tax withholding: Gambling winnings for table games - We are required to withhold 24% of the net win ...