How do I install Geolocation software/plugin?
Our geolocation software is built into our IOS and Android app.
However, if you are attempting to play on a PC or your mobile device browser you will need to download additional software.
PC
You are required to download the Geolocation plugin if you are attempting to play on a PC or Mac Computer.
1. You will be prompt to download the plugin upon login or when you are attempting to wager.
2. Once downloaded, install the file and allow the allow the program to make changes on your computer. If you can't locate the file, check your downloads folder
3. Once the program is installed, go back to the Mohegan Sun Casino and verify the installation was successful.
Mobile Web
You will be required to download the GeoGuard App if you would like to play on your Android or IOS mobile web browser.
- You will be prompt to download the GeoGuard app once you login or attempt to wager
Click "Get GeoGuard app". You will be prompt to the app store to download/open the app. Please ensure the app has location permissions turned on.
Once the app locates you, return to the browser.

If you have any questions, please contact our Support team.
Related Articles
Common Geolocation Issues
In this article, we go over the common issues surrounding geolocation and solutions to get you back in the game! Common Problems: Prohibited Software: software programs installed on your device may conflict with the geolocation process. Please ensure ...
Do I need to be connected to the Internet using WiFi for geolocation to work? I prefer to be connected using an Ethernet cable.
No, but WiFi needs to be turned on. You can connect to the Internet using an Ethernet cable while WiFi is turned on.
Games are not loading
If you are receiving a blank screen, or an error message, when trying to load one of the games, we recommend to try the following options: Desktop/Laptop Computers Refresh the browser you are using Try playing from a different browser such as ...
Stuck Game
If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...