Update Phone Number
If you have recently changed your phone number, mistyped your number on registration, or no longer have access to your number for any reason, you can request to have your phone number manually updated.
To have your phone number manually updated, please email your request to security@mohegansuncasinonj.com, include your new phone number, and answer 2 of the following questions:
1. What was your last deposit amount and/or payment method?
2. What is your current account balance?
3. Date of birth
4. The last withdrawal amount and/or withdrawal method you made.
Once we have received your request, your phone number will be updated within 24 hours.
Related Articles
Update Address
If you have recently moved or need to update your current address, you can send your request directly to our Security team at security@mohegansuncasinonj.com. In addition, please upload one of the following documents to your account: Rental Agreement ...Why haven't I received my strong authentication text message?
It's possible that you entered a landline or an incorrect phone number. If you believe you did enter an incorrect mobile number, landline, or internet number, please reach out to support for assistance with updating your phone number. If your phone ...Why can't I add a new deposit method?
Certain deposit methods such as debit/credit cards and bank accounts have a maximum number of unique methods that can be used. If you have already registered this amount, you will need to remove them prior to adding any additional cards. This can be ...Manage Notifications
If you would like to add or remove notifications, such as receiving news and offers via email and SMS, or a notification of whenever you login, you can easily change these settings. First, click on your profile picture. Then, select the Information & ...Stuck Game
If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...