Why haven't I received my strong authentication text message?
It's possible that you entered a landline or an incorrect phone number. If you believe you did enter an incorrect mobile number, landline, or internet number, please reach out to support for assistance with updating your phone number. If your phone number is correct, please restart your phone, then wait 10 minutes before trying to login again.
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Multi-Factor Authentication is a requirement for all players on Mohegan Sun Casino NJ. This feature cannot be disabled, so it is important to keep your information up to date. You can choose either text messages via SMS Short Code, or using a One ...
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If you are receiving a blank screen, or an error message, when trying to load one of the games, we recommend to try the following options: Desktop/Laptop Computers Refresh the browser you are using Try playing from a different browser such as ...
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If you have recently changed your phone number, mistyped your number on registration, or no longer have access to your number for any reason, you can request to have your phone number manually updated. To have your phone number manually updated, ...
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If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...